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Integration Index
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Lisbon

Portugal ยท TML โ€” Transportes Metropolitanos de Lisboa, E.M.T., S.A. (under AML)

Lisbon has strong unified fare branding via Navegante covering 18 municipalities and all major modes, real-time digital information across the network, and innovative free Gira bike integration for pass-holders. Weaknesses include a real Zapping pay-as-you-go transfer penalty, no timed-transfer system, partial metro accessibility, and continued app fragmentation.

Integration Index
43.2/100

How integrated public transport is โ€” quantitative reach and qualitative interchange combined

Car-free liveability
14.2/100

How easy it is to get around without a car. A separate measure, reported alongside the index.

Equity
50.0/100

How evenly distributed transit access is across the city

Physical Interchange
6.7/10

Modern integrated hubs like Oriente efficiently stack multiple transit modes within one structure, but accessibility gaps and crowding at secondary interchanges like Cais do Sodrรฉ undermine the physical interchange experience citywide.

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  • Signage7/10
  • Mode distance7/10
  • Physical experience6/10
Ticketing & Fares
6.3/10

Lisbon's unified Navegante card enables seamless multimodal payment across 18 municipalities including trains and ferries, but pay-as-you-go users face significant penalties for mode switching without transfer-aware capping.

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  • Single platform / contactless7/10
  • Interchange penalty absence4/10
  • Multimodal products8/10
Digital Information
7.0/10

100% GTFS-RT real-time coverage across TML fleet, multiple official apps (CARRISway, Carris Metropolitana, unified navegante mobile in testing) plus strong Google/Citymapper/Moovit/Transit coverage, though app fragmentation remains.

System Integration
5.0/10

Fare and bike-share integration work across all hours and districts, but lack of coordinated transfer timing and fragmented digital platforms limit true multimodal connectivity.

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  • Timed connections4/10
  • Off-peak integration6/10
  • MaaS reach5/10

City Profile

Population
1,965,363
2025

Accessibility Map

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