Madrid
Spain ยท Consorcio Regional de Transportes de Madrid (CRTM)
Madrid combines a strong regional PTA (CRTM) and excellent multi-modal Abono Transporte with purpose-built intercambiadores and very high Metro frequencies, but full single-ticket and contactless EMV integration with Cercanรญas is still rolling out toward 2026โ2027 Account-Based Ticketing. Aggressive LEZ enforcement and a maturing MaaS ecosystem (Madrid Mobility 360, BiciMAD, Bird) position it as one of southern Europe's most integrated systems, just short of best-in-class.
How integrated public transport is โ quantitative reach and qualitative interchange combined
How easy it is to get around without a car. A separate measure, reported alongside the index.
How evenly distributed transit access is across the city
Purpose-built intercambiadores with co-located modes and clear Metro signage enable efficient transfers, though peak crowding at major hubs and incomplete step-free access at some Cercanรญas stations limit the experience.
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- Signage8/10
- Mode distance8/10
- Physical experience7/10
Integrated monthly passes provide seamless multi-modal travel without penalties, but single-journey passengers face fragmented ticketing across operators and incomplete contactless coverage until 2026.
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- Single platform / contactless6/10
- Interchange penalty absence6/10
- Multimodal products8/10
Official CRTM multimodal planner, Madrid Mobility 360, Metro app, plus full coverage on Google Maps and Citymapper with real-time data across modes and open data via EMT MobilityLabs.
High-frequency metro and bus services enable reliable connections through density rather than coordinated timing, while integrated apps unify bikeshare and payment but exclude scooters and leave Cercanรญas misaligned with night-bus coverage.
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- Timed connections5/10
- Off-peak integration7/10
- MaaS reach6/10