Marseille
France · Métropole Aix-Marseille-Provence (operating brand 'La Métropole Mobilité'; principal operator RTM)
Marseille has made strong recent progress on integrated ticketing — EMV contactless across all RTM modes, a broad Pass Intégral covering TER and 13 urban networks, and deep bike-share integration — but physical interchange quality (tram disconnected from Saint-Charles, limited accessibility) and the lack of timed connections or robust night service hold the system back from top-tier integration.
How integrated public transport is — quantitative reach and qualitative interchange combined
How easy it is to get around without a car. A separate measure, reported alongside the index.
How evenly distributed transit access is across the city
The fragmented interchange at Saint-Charles—separated tram service, steep topography limiting accessibility, and 38–101m terminal distances—undermines effective multi-modal connectivity despite signed integration.
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- Signage6/10
- Mode distance6/10
- Physical experience4/10
A unified 60-minute transfer ticket across bus, tram, and metro with contactless payment since 2023, plus a comprehensive monthly pass covering regional rail and 13 urban networks, eliminates interchange penalties while enabling seamless multimodal travel across Marseille's transit ecosystem.
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- Single platform / contactless8/10
- Interchange penalty absence8/10
- Multimodal products8/10
Two solid official apps (RTM, La Métropole Mobilité) cover all modes with real-time, ticket purchase and MaaS partner integration, plus strong Moovit coverage; minor bus real-time accuracy issues remain.
Metro and tram operate on independent headways with no designed timed transfers, night service shrinks to two lines Thursday–Saturday only, and bike-sharing integrates freely into transit passes while car-sharing remains payment-separate.
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- Timed connections4/10
- Off-peak integration5/10
- MaaS reach7/10