Zagreb
Croatia ยท ZET (Zagrebaฤki elektriฤni tramvaj), with IPZP as nominal integrating authority and HลฝPP operating commuter rail
Zagreb has a unified single municipal operator (ZET) covering tram, bus and funicular with integrated ticketing, but commuter rail, airport buses and bike-share remain institutionally separate with no Taktfahrplan and no open-loop EMV. Integration is solid within ZET's modes and weaker across the wider multimodal ecosystem.
How integrated public transport is โ quantitative reach and qualitative interchange combined
How easy it is to get around without a car. A separate measure, reported alongside the index.
How evenly distributed transit access is across the city
Rail and bus terminals are separated by 15โ17 minutes walking distance with outdated signage and incomplete accessibility, though trams connect directly to the main station.
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- Signage5/10
- Mode distance5/10
- Physical experience4/10
ZET's unified card and app cover three transit modes with transfer-free interchange, but separate ticketing for commuter rail and lack of daily multimodal products limit integration beyond annual passes.
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- Single platform / contactless5/10
- Interchange penalty absence6/10
- Multimodal products5/10
Moj ZET app (2024) handles ZET ticketing and Google Maps provides reliable real-time multimodal routing, but Hลฝ rail and Bajs are on separate apps with no unified MaaS planner.
Transit lacks coordinated timetable synchronization between ZET and rail services, though 24-hour urban bus-tram integration with unified fares functions off-peak while ride-sharing and bike-share operate outside the system.
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- Timed connections3/10
- Off-peak integration6/10
- MaaS reach3/10