SI
Integration Index
๐Ÿ‡ญ๐Ÿ‡ท

Zagreb

Croatia ยท ZET (Zagrebaฤki elektriฤni tramvaj), with IPZP as nominal integrating authority and HลฝPP operating commuter rail

Zagreb has a unified single municipal operator (ZET) covering tram, bus and funicular with integrated ticketing, but commuter rail, airport buses and bike-share remain institutionally separate with no Taktfahrplan and no open-loop EMV. Integration is solid within ZET's modes and weaker across the wider multimodal ecosystem.

Integration Index
44.1/100

How integrated public transport is โ€” quantitative reach and qualitative interchange combined

Car-free liveability
27.8/100

How easy it is to get around without a car. A separate measure, reported alongside the index.

Equity
50.0/100

How evenly distributed transit access is across the city

Physical Interchange
4.7/10

Rail and bus terminals are separated by 15โ€“17 minutes walking distance with outdated signage and incomplete accessibility, though trams connect directly to the main station.

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  • Signage5/10
  • Mode distance5/10
  • Physical experience4/10
Ticketing & Fares
5.3/10

ZET's unified card and app cover three transit modes with transfer-free interchange, but separate ticketing for commuter rail and lack of daily multimodal products limit integration beyond annual passes.

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  • Single platform / contactless5/10
  • Interchange penalty absence6/10
  • Multimodal products5/10
Digital Information
5.0/10

Moj ZET app (2024) handles ZET ticketing and Google Maps provides reliable real-time multimodal routing, but Hลฝ rail and Bajs are on separate apps with no unified MaaS planner.

System Integration
4.0/10

Transit lacks coordinated timetable synchronization between ZET and rail services, though 24-hour urban bus-tram integration with unified fares functions off-peak while ride-sharing and bike-share operate outside the system.

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  • Timed connections3/10
  • Off-peak integration6/10
  • MaaS reach3/10

City Profile

Population
760,020
2024
Car Ownership
390.4/1k
2024
14% below EU avg
GDP per Capita
โ‚ฌ37,500EUR
2024
30% below EU avg

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