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Zaragoza

Spain ยท Consorcio de Transportes del รrea de Zaragoza (CTAZ), with the Ayuntamiento de Zaragoza for urban services

Zaragoza offers solid fare integration via the Lazo card (bus, tram, Cercanรญas, Bizi, parking) with free 60-minute transfers, anchored on the modern Delicias intermodal hub โ€” but the system is held back by the tram not serving Delicias, a single tram line, fragmented app ecosystem, weak Cercanรญas service, and EMV contactless on urban buses still being rolled out. Expanding LEZ and parking restrictions strengthen the modal shift incentive, while a unified MaaS app and contract reforms in 2025โ€“2028 should narrow current gaps.

Integration Index
46.0/100

How integrated public transport is โ€” quantitative reach and qualitative interchange combined

Car-free liveability
11.4/100

How easy it is to get around without a car. A separate measure, reported alongside the index.

Equity
50.0/100

How evenly distributed transit access is across the city

Physical Interchange
6.0/10

The modern, weather-protected Delicias hub efficiently co-locates rail and bus modes with accessible facilities, but tram integration requires external transfers that undermine comprehensive multimodal connectivity.

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  • Signage6/10
  • Mode distance5/10
  • Physical experience7/10
Ticketing & Fares
6.0/10

Zaragoza's Lazo card provides integrated fare capping and free transfers across buses and tram with a 60-minute window, but fragmented ticketing systems (separate Cercanรญas CRONOS and incomplete contactless rollout until 2025โ€“2028) limit multimodal seamlessness.

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  • Single platform / contactless5/10
  • Interchange penalty absence7/10
  • Multimodal products6/10
Digital Information
6.0/10

Multiple official apps (CTAZ, Lazo, Zaragoza Rutas, Bizi) plus Google/Moovit cover real-time across modes, but the experience is fragmented; a unified MaaS app funded by NextGen EU is still being rolled out.

System Integration
4.3/10

Fare integration via Lazo and the ZUM platform connects most modes, but timed transfers are absent, night service is severely limited, and e-scooter withdrawal has reduced multimodal options.

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  • Timed connections3/10
  • Off-peak integration5/10
  • MaaS reach5/10

City Profile

Population
471,982
2024
Car Ownership
472.6/1k
2024
5% above EU avg
GDP per Capita
โ‚ฌ34,900EUR
2023
35% below EU avg

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